AapliSocietyHelp and support
The quickest way to reach us is WhatsApp. Tell us your society code and what you see on the screen.
Contact
- WhatsApp: +91 93202 03131
- E-mail: info@techmaark.com
- TechMARK Software Solutions, G.No.110, Opposite Mamta Hospital, Shandar Market, Chavindra Rd, Bhiwandi, Maharashtra, India
Common problems
I forgot my PIN. Ask your society admin to open Members and tap Reset PIN for you. You then sign in with the starting PIN 1234 and choose a new one. If you are the admin, write to us on WhatsApp from your registered number.
I have a new phone. Install the app and sign in with the society code, your mobile number and your PIN. No approval is needed. If your old phone was lost, ask the admin to block it.
A receipt was made wrongly. Cancel the wrong receipt first (open it and delete / cancel), then make the correct one. Cancelling reopens the bill and puts any advance back, so the books stay right. A second maintenance receipt for the same flat and month asks “Another instalment this month?”.
A bank payment will not save. A UPI, bank or cheque payment needs a proof photo (gallery or camera). Cash only shows a warning.
I get no alerts. Allow notifications for the app in the phone settings, sign in once again, and do not use battery “restrict” for the app. For visitor and SOS alerts the app must be installed and signed in.
More
Inside the app, tap the ? on any screen for a short guide, or Help → Take the tour. See also Privacy, Terms and Delete account.